From the Top is committed to protecting your privacy. We do not collect personal information such as names and email addresses unless you knowingly provide that information.
Policy on Information Collection
We collect personal information for web transactions, newsletters and emails, and general inquiries. We only use this information for the intended services. For some services, we may request information about background, occupation, demographics, and interests. The systems we use to collect such information are fully PCI compliant, and also comply with the MA Data Protection Act.
Credit card and address information collected via our website is protected by SSL encrypted webpages (secure.fromthetop.org), and processed through secure servers at Blackbaud Merchant Services, a Level 1 PCI service provider and payment gateway.
Credit card and address information for ticket purchases are processed through a third-party service, Vendini, also certified Level 1 PCI.
In the normal operations of our website, we may collect information about computer hardware and software such as IP addresses, browser types, domain names, access times, and the referring websites that visitors use to access web pages. We use this information to maintain the quality of the service and to collect general statistics.
Policy on Information Disclosure
We collect personal information to deliver the services you request and to understand our audience so that we can better meet their needs. We may compile aggregate statistics and provide them to third parties, but we do not include information that identifies individual website users.
From the Top is a member of the ArtsBoston Audience Initiative (AAI), and from time to time, may provide access to your mailing address to other arts organizations in the Boston area. If at any time you wish to be removed from our mailing list, please send us an email at firstname.lastname@example.org.
We do not share your email with third parties. Occasionally, we may share a message from our partners with you. If you ever wish to stop receiving email, simply notify us at email@example.com.
We may save personal information to comply with federal and state policies, but we do not disclose this information to third parties or government agencies unless state or federal law requires us to do so or exigent circumstances require us to protect the safety of our users or the public.
How to contact us
If you would like to review the personal information that we have collected, or be removed from our communications, please email firstname.lastname@example.org.